As ticketing software platforms take over the world with their ability to streamline the customer support process, a police station is also getting in on the action.
As ticketing software platforms take over the world with their ability to streamline the customer support process, a police station is also getting in on the action. Police departments, well known for issuing tickets to citizens violating rule of law, are now in need of simplifying the clerical process before issuing the citation or warning.
According to an article by the Covington News titled “Covington approves purchase of new police ticketing software” published Oct 15, 2021, department chief Cotton said, “It should streamline officer-to-citizen contact.” In addition, he continued by saying “it should lessen the amount of time on the side of the road, which, it can make people a bit apprehensive to be on the side of the road, but it’s also very dangerous for a police officer to be out in traffic like that.” Before using a ticketing software the police station “clerical staff members had to take all the tickets and enter their information into their system, essentially duplicating the ticket information in a court friendly document.”
“All of that information will flow into our systems now” automatically thanks to the ability to scan the barcode of a person’s digital driver license and have it auto-populate within the ticketing system. Now that’s a business acting to save time!
Unfortunately, the police department spent a total of $117,649.55 for the equipment & software purchased from Motorola Solutions. The police department could have probably saved the local taxpayer a lot of money had they signed up to use MyDev.com’s Claritick pay as you go service, which is free to use at an entry-level, and very inexpensive to use every month using its premium features option. Claritick can be fully integrated with all other MyDev applications as well as most third-party platforms. If there isn’t a third-party platform that Claritick can connect with, then its support staff will engage with its subscriber to ensure it does.
Thus, if the police station was a subscriber of Claritick, and it complained that their system wasn’t fully integrating with the local courthouse to seamlessly pass through information, then Clariticks support staff would work to facilitate that process to achieve the clients’ goal.
For the optimal ticketing platform with the best customer support staff, consider Claritick today.
For any questions, contact: hello@claritick.com or call: (224)279–1076
